Frequently asked questions
General Questions
It is easy to update your PowerLift account and view your orders any time through ‘My Account’. My Account’ allows you complete control over your transactions on PowerLift. Manage/edit your personal data like address, phone numbers, email ids, change your password, track the status of your orders, place re-orders
Unfortunately, products listed as ‘Sold Out’ are not available for sale. Please use the ‘Notify Me’ feature to be informed of the product’s availability.
To give you the best deals around, we occasionally issue promo coupons. It is a simple code which can be applied to get discounts.
To give you the best deals around, we occasionally issue promo coupons. It is a simple code which can be applied to get discounts.
Add products you want to shop in your cart. Once you are on the cart page, you will see the list of offers available for you which you can apply on your cart. Also you can enter the coupon code on this page. You would have to be logged in to be able to use any offers or coupons.
Advanced questions
If you are not comfortable making an online payment on HealthKart.com, you can opt for the Cash on Delivery payment mode. With COD you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online.
In case of a payment failure, please retry ensuring: Information passed on to payment gateway is accurate i.e. account details, billing address, password (for net banking) Your Internet connection is not disrupted in the process.
If your account has been debited after a payment failure, it is normally rolled back to your bank account within 7 business days. You can email us on powerliftsupplements@gmail.com or please give us a call with your order number for any clarification.
Credit cards
We accept payments made using Visa, MasterCard and American Express credit cards.
To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank’s page for entering the online 3D Secure password.
Debit cards
We accept payments made using Visa, MasterCard and Maestro debit cards.
To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank’s secure page for entering your online password (issued by your bank) to complete the payment.
All items that have the “Cash on Delivery Available” icon are valid for order by Cash on Delivery.
Add the item(s) to your cart and proceed to checkout. When prompted to choose a payment option, select “Pay By Cash on Delivery”. Enter the name and contact details of the person who would be receiving the COD order.
We deliver most of our orders through courier partners like
- Blue Dart (Air/Surface)
- FedEx (Air/Surface)
- Delhivery (Air)
- Ecom Xpress (Surface)
- amazon (Surface)
- ekart(Surface)
There are some remote areas and locations which are not served by our courier partners. Currently, we serve on PAN India level and don’t ship Internationally.
Please Note: Based on your order weight, it will be shipped via surface or air.